Our Team

Rachel Betzen CCC/SLP

Rache Betzen headshot
Dallas Moms Apprived Speech Therapust

Rachel Betzen, M.A., CCC/SLP, is the founder and owner of Dallas Reading and Language Services. She is a board certified Speech-Language Pathologist, licensed in the state of Texas. She has worked with children that displayed a variety of disorders and developmental challenges, as well as children with dyslexia and comprehension problems. Her motto is, “Embrace the Amazing in Every Child,” and she passionately works to help students accept their gifts, as well as develop skills to move through their challenges.

“Our students know we will never give up on them, that we will always believe in them,” says Rachel. Ms. Betzen often speaks about the “Power of Belief” when it comes to progressing through therapy.

“They too must believe without a doubt, that they can and will accomplish many great things.”

Rachel Betzen attended the University of Houston and received a Bachelor of Arts degree in Communication Disorders in 2001, a Master in Arts degree in Communication Disorders in 2003, and CCC/SLP Status in 2004.

Mckenna Jackson CCC/SLP

McKenna Jackson, M.S., CCC/SLP, is a Speech-Language Pathologist at our clinic. She earned her Bachelor of Science in Speech-Language Pathology in 2012 at the University of Texas at Dallas, which she attended on the Texas Engineering Scholarship. She earned her Master of Science in Communication Disorders there two years later and she is licensed in Texas and certified by the American Speech-Language-Hearing Association as a Speech-Language Pathologist.

McKenna has a passion for helping children. While attending college and before, she was a volunteer with Samaritan Inn, providing homework tutoring and emotional support to children aged 1-13, and for ManeGait, where she helped teach mentally and physically-challenged children to ride horses, thus gaining self-confidence and inner strength.

She has a strong technical and scientific background as well, having worked as the lab coordinator for the Developmental Neurolinguistics Lab at the University of Texas at Dallas for a year and a half.

Before coming to work with us at Dallas Reading and Language Services, McKenna worked in home healthcare and interned for the Frisco ISD school system, as a speech therapist.

Michelle Joseph M.S. CCC/SLP

Michelle Joseph M.S. CCC/SLP

Michelle Joseph, M.S., CCC/SLP, holds a Master of Science in Speech-Language Pathology from Northwestern University as well as a Bachelor's of Science in Brain Behavior and Cognitive Science from the University of Michigan. Michelle joined our staff part time in early 2018 and became full time in June 2019.She brings to the office a richly varied background that is very helpful. She has worked in home health care, schools, inpatient hospitals, rehabilitation and private clinics. Michelle has been trained in the Orton-Gillingham Approach to reading, SCSERTS model and Social Thinking! curriculum.

She says what she enjoys most about her job is "getting to work one on one with clients and families to help them achieve their goals." She loves seeing each child make consistent progress to improve their overall communication skills. Her favorite memory is seeing the end result of that progress when a child graduated from the program.

Gladys Sosa B.S. SLP-Assistant

Gladys Sosa B.S. SLP-Assistant

Gladys Sosa, Bilingual SLP-Assistant, received her Bachelor of Science from The University of Texas at Dallas in 2016, where she enjoyed learning about the science behind communication disorders.  She has many years of managerial experience and has volunteered to provide after-school tutoring for elementary school children and serve young bilingual or Spanish speakers with the Juega Conmigo program, where she was a bilingual developmental specialist.  She facilitated learning activities and supported strong parent-child interactions.

Gladys is a kind and caring clinician with an amazing work ethic, and is natural at engaging children of all ages.  Her strong Spanish skills have made a huge difference for our bilingual students and their families.  Gladys’ dedication and passion for helping children reach their full potential has made her a valuable member of our DRLS team.

Laurie Tatone B.S. SLP-Assistant

Laurie Tatone B.S. SLP-Assistant

Laurie Tatone, SLP-Assistant, has a Bachelor of Science in Speech-Language Pathology and Audiology from the University of Texas at Dallas. She joined as an intern in February 2019 and became a staff member in April the same year. She has settled in quickly and finds a great deal of pride by providing clients with opportunities for success, as well as growth.

When asked what she most likes about this type of work she said, "I love being able to be a part of a child's journey as they work through therapy. My greatest joy is seeing a child meet their goals and develop a higher self-esteem."

One of Laurie's favorite memories is seeing a child light up with a huge smile as he realized he was able to do the assigned task. “There is no greater joy than that,” she says.


Natalie Vazquez B.S. Bilingual SLP-Assistant

Natalie Vazquez B.S. Bilingual SLP-Assistant

Natalie graduated from the University of Texas at Dallas in 2018 with her Bachelor of Science in Speech Language Pathology/Audiology, and has been a practicing SLP-Assistant since 2018.

Natalie has worked as an Assistant Functional Living Skills Teacher for Dallas ISD and as a home health SLP-Assistant.  She has also previously volunteered in multiple day habitats to work with adults with disabilities.

Natalie has lived in Dallas for 10 years, and enjoys exploring our local natural areas, especially White Rock Lake where she loves to spend time with her puppy.  She loves having the opportunity to work with children of all ages and helping them make progress on their goals.  As a compassionate and detail oriented clinician, she will be a wonderful addition to our practice.


Sylvia Cuellar Opperations Manager

Sylvia Cuellar

Sylvia is our bilingual Opperations Manager; she received her Bachelor’s degree in Communication Disorders from the University of Texas in Dallas, in 2016, and has an additional 10 years of medical experience as a Certified Medical Assistant and experience as a Patient Access Specialist. Her skills have been put to good use as she keeps our clinic running smoothly.

Sylvia is a mother with two school-age children, and is a natural at connecting and engaging with children of all ages.  She is a compassionate, understanding individual with a lot of patience, whether dealing with our students and families, or long calls to their doctors and insurance companies. Sylvia is a valuable member of our team, and is eager to help and support our clients and families as they move through the therapy process.

Victor Mendoza

Victor attends high school at Franklin D. Roosevelt where he is a junior and expects to graduate in May 2020. He maintains a 3.8 GPA and is already enrolled in college courses at his campus. He has received awards for A Honor Roll, Perfect Attendance, Top Performance in his English and Mathematics class, and was Mr. H-tech at his school.

Victor is committed to taking care of your family as your child moves through the therapy process and is always ready to help with a friendly smile!



Stephen Betzen Chief Happiness Manager

Stephen Betzen Headshot

Stephen Betzen, General Manager at Dallas Reading and Language Services, likes to call himself the "Chief Happiness Manager," because he sees his job to keep the staff, parents, clients, insurance providers, doctors, and teachers happy.

Stephen has owned and operated several businesses since 2003, and loves working at Dallas Reading and Language Services where he can help his wife Rachel achieve her dream of helping children achieve life-changing goals.

He has previously worked as a teacher in Houston public schools for four years, teaching 6th grade science. He has a Bachelor of Science degree in Marine Science, which he earned at Texas A&M University at Galveston in 1999.

“I am constantly amazed when I see these bright children come in with so little confidence in themselves,” says Stephen. “As they have their needs met, they change and proudly demonstrate to the world how gifted they really are. They always had it, they just had to believe it.”

Oue team is ready to serve you. Give us a call today

Private Practice Team Photo
Mom approved award

Mckenna Jackson- Mom Approved Speech Therapist

Congratulations to McKenna Jackson this year for winning the DFWChild 2020 Mom Approved Wellness Professionals award! We …

Child writing in speech and language therapy

The Downlow on Dyslexia

What is dyslexia? According to the International Dyslexia Association, dyslexia is a specific learning disability that is …

Speech therapy sight words

Sight Words and the 4 Alphabetical Phases

Sight words have been used to help young learners begin reading simple words. It is an easy yet effective form of helping …